INSURANCE • CLAIMS • SURVEILLANCE
Insurance Fraud & Claims Surveillance
Objective field investigation and documented observations for insurers, third-party administrators, SIU professionals, and defense counsel.
Dugas Legal Investigations provides professional investigative support for claims requiring independent observation, fact verification, and clear documentation. Each assignment begins with a review of the known facts, the questions that need to be answered, and the most practical lawful approach.
Investigative Support for Claims Professionals
- Workers’ compensation and disability-claim surveillance
- Personal-injury and liability investigations
- Activity checks and pattern-of-life observations when appropriate
- Claimant and witness locates
- Background and public-record research
- Scene, vehicle, and location documentation
- Recorded or written witness interviews when authorized
- Litigation-support investigation
- Professional reports with available photographic or video documentation
Surveillance Planned Around the Assignment
Effective surveillance is not simply a matter of waiting with a camera. DLI considers the claim allegations, known schedules and locations, prior investigative information, legal restrictions, available observation points, and the client’s objectives and budget. The plan may be adjusted as reliable information develops.
Clear, Defensible Documentation
DLI reports observed facts accurately and avoids unsupported conclusions. Reports are organized to help claims professionals and counsel understand what occurred, when it occurred, and what supporting material is available. Communication is maintained throughout the assignment so significant developments can be addressed promptly.
Who We Serve
- Insurance carriers and self-insured organizations
- Third-party administrators
- Special Investigation Units
- Claims adjusters and risk professionals
- Defense attorneys and law firms
- Businesses addressing suspected internal or external fraud
Every allegation is treated as an allegation until facts support a conclusion. DLI’s role is to gather and document information lawfully, professionally, and objectively.